Crossing the Technology Chasm: kloudtrack® Transforms from Traditional Software to SaaS

by Michael P. Binko, APR CEO and President, Kaulkin Information Systems

With focused attention and considerable resource investment, at the end of 2001 kloudtrack® was one of the first enterprise application software and technology companies to take on a challenge that many traditional software vendors are even now (2008) still merely considering.

This challenge was to take an existing “gold-disk” enterprise software platform and transform it into a Software-as-a-Service (SaaS) offering. This transformation fundamentally changes the manner in which the technology/product is offered in the market by changing it from a traditional type of software application that is loaded onto server and client PCs, to a Web- based outsourced software application that is then accessible from any Internet-enabled PC.

This task is considerable for any company even if they are a large and fully financed business; however, this task can be monumental for a bootstrap early-stage company with limited resources.

Nevertheless, the kloudtrack® management team took a hard look at the market for enterprise software and realized that SaaS was likely (and rapidly) going to become the preferred model for success.

Indeed, that insight and the commitment to move forward has proven to be critical to kloudtrack® currently being recognized as a leader in SaaS enterprise content management (ECM), workflow and business process management (BPM), compliance and risk mitigation technologies. These technologies, along with the company’s considerable domain expertise, are finding customers in several vertical industries through SaaS technology licenses and Solution Service consulting and integration contracts.

During the transformation from traditional “gold disk” software to SaaS, kloudtrack® also faced the challenge of having existing customers that were quite happy with the traditional annual license model and the client-server kloudtrack® application.

Nonetheless, kloudtrack® undertook a considerable educational and marketing effort (in tandem with the core SaaS engineering effort) to ensure existing clients that the SaaS model would provide improved performance, security and cost while also providing a much more flexible user platform and billing model (monthly).

This flexibility of cost-management and the ability to add additional kloudtrack® features (modules) as-needed and at low costs, proved to be a strong value proposition for these existing customers as well as new prospects.

As a result, kloudtrack® is VERY proud of the fact that during the 18+ month “gold disk”-to-SaaS transformation period ALL existing customers switched over to the SaaS technology and monthly billing model and continued with the company.

This includes more than 20 branch offices of Lincoln Financial-Jefferson-Pilot Securities (currently one of the largest kloudtrack® customers).

Accomplishing this technology and business transformation, set kloudtrack® in a unique class of technology peers — and an even more exclusive class of early-stage companies.

In addition, having accomplished the transformation and having maintained its existing customer base, kloudtrack® has now made another successful transformation from Tested HotShot Bootstrap to Established Market Leader.

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OnJuly 16, 2010, posted in: Recent Articles by

Simple | Powerful | Affordable™

SaaS | Cloud Computing — The New Economic Model for Enterprise IT

by Michael P. Binko, APR CEO and President, kloudtrack®

Enterprise software and application deployments have often been a challenge for growing companies – particularly for small-to-medium enterprises (SMEs).  The challenges have concentrated around how to reduce total cost of ownership (TCO) while ensuring maximum return on technology investments (ROI).

Until recently, SMEs had few options other than working with off-the-shelf software applications that were primarily developed and packaged in a manner best suited to larger companies with big budgets and properly staffed IT departments.

Enter the Internet, pervasive broadband networking and SaaS|Cloud computing — forming a strong foundation for a new economic model of enterprise information technology (IT).

Over the past couple of years, a broad revolution known as Software-as-a-Service or Cloud (SaaS|Cloud) computing has been changing the software industry at fundamental levels. The SaaS revolution primarily benefits SMEs as the basic tenets of the movement include:

  • simplicity
  • flexibility
  • security
  • scalability
  • predictable costs

The Ease-of-Use Factors
Simplicity is a fundamental element of SaaS. In essence, enterprise end-users need a computer, a Web browser and their username and password to have immediate access to their critical software applications – no matter if this user is in the office or on the road.

This mobility is one example where simplicity fuses with flexibility — another is workflow and business rules. For example, a junior account manager could upload new prospect information at their desk during initial telephone conversations. The same staffer or co-workers could access the information perhaps while on the road.  Updates or senior staff approvals could then be completed in accordance with a pre-described workflow routine.

Subsequent changes and workflow routines would then also be managed, reviewed and approved as they occur.

Safe and Sound
While ease-of-use and data management benefits are readily apparent, many SMEs seem hesitant to adopt SaaS because of perceived security risks.  The fact is that SaaS|Cloud is just as safe, and often more secure, than traditional client-server or distributed “gold-disk” software. A few reasons for this include continued enhancements in data center security and the fact that updates to SaaS|Cloud applications can be automated and immediate, with built-in assurance that all users are operating with the most up-to-date versions.

This can be a tremendous time and budget saving aspect of SaaS|Cloud for bootstrap and growing businesses alike. Furthermore, for companies operating in heavily-regulated industries such as banking/finance, healthcare/medical, legal, government and others, most SaaS services incorporate baseline compliance factors (such as up-time assurances) as a part of doing business.

Examples include support for FINRAand SEC data archiving regulations in banking and finance and eDiscovery on the legal front. (**NOTE: Keep an eye on future issues of The KADRE™ for more in-depth discussions of these topics.)

TCO and ROI
Predictable costs and scalability are also two critical components that make SaaS|Cloud a no- brainer for SMEs.

No longer does the management team need to schedule an onsite update of users’ computers, as edits to user profiles and upgrades to the applications are all completed automatically and remotely.

This alone can mean a reduction in IT consulting expenses and can free-up internal IT teams to concentrate on addressing other strategic needs.  Pricing models for SaaS also typically have low points of entry and only increase as an SME grows or increases their use of the SaaS/Cloud applications.

In short, the SME has little risk in testing the SaaS|Cloud waters and can manage growth as well as the associated costs in a very scalable manner. In addition, the true TCO and ROI benefits shine through for the SME with the simple fact that hard-costs of application server equipment and data center infrastructure are managed directly by the SaaS provider.

So, even though the story of SaaS is in its early chapters, SME companies across a wide variety of industries are realizing that picking up the flag of revolution, in this case, is decidedly in their best interest.

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OnJuly 16, 2010, posted in: Recent Articles by

Disaster Recovery and Business Continuity – Much More Than Conceptual Exercises and Insurance Premiums

by Michael P. Binko, APR President and CEO, kloudtrack®

Just like Hurricane Katrina did in 2005, the recent wildfires in southern California have garnered national attention and have caused many to ask; “How prepared am I for an emergency?”

For small to mid-size businesses, principals and management teams must consider what core assets beyond the physical site need to be protected in instances of emergency, and how is that protection best accomplished. Unfortunately, after site security and staff safety concerns are addressed, discussions and strategy sessions rarely move beyond reactive plans and hefty insurance premiums. This places companies at considerable risk in instances of emergency or natural disaster.

Insurance policies can certainly buy peace-of-mind, however, it is best to infuse disaster recovery and business continuity into a proactive campaign that can be tied into the daily business routine. This can be accomplished by developing best-practices and business processes that empower employees to participate in asset protection and risk mitigation. In this arena, technology is available to help.

Let’s look at one area of business as an example – critical business documents.

During the recent southern California wildfires, we received a staggering number of calls from proprietors who were concerned about the volume of hard-copy documents they stored on site. These documents included partner agreements, signed customer contracts, accounting spreadsheets, customer relationship archives, human resource materials, legal files, and most importantly, materials related to critical intellectual property and methodologies.

If you use file cabinets, personal computers, and standard off-the-shelf office productivity software to store your documents and distribute information, you’re not alone. The further truth is that this infrastructure will be relied upon for disaster recovery and business continuity after an emergency or natural disaster – that is, if it still exists.

The good news is that there are technologies available that mitigate risk of critical data loss during or after emergencies – and these technologies are not cost-prohibitive or difficult to implement.

Until recently, mid-sized companies had few options other than working with off-the-shelf software applications that were primarily developed and packaged in a manner best suited to larger companies with big budgets and properly staffed IT departments.

Over the past couple of years however, one technology concept has emerged as a viable solution: Software-as-a-Service (SaaS). In this scenario, the software is not purchased and physically installed on a company’s server or on individual employee computers, but rather, it is accessed through the Internet using a secure website where users log in to use the technology. SaaS has been changing the software industry at fundamental levels. It offers a tremendous benefit to small and medium-sized companies because the basic benefits include:

  • Simplicity & Mobility
  • Security & Recovery
  • Scalability & Predictable Costs

Simplicity & Mobility
Simplicity is a fundamental element of SaaS. In essence, your employees need a computer, a web browser, and their username and password to have immediate access to their critical software applications – no matter if they are in the office or on the road. If a company office is no longer operable after a disaster, employees would be able to conduct their work from a remote location with minimal disruption.

This mobility is one example where simplicity fuses with reliability, recovery, and accessibility – and is the basis for SaaS as a viable and affordable platform for disaster recovery and business continuity .

Security & Recovery
While ease-of-use and data management benefits are readily apparent, many companies are hesitant to adopt SaaS because of perceived security risks. The fact is that SaaS is just as safe, and often more secure, than traditional client-server or distributed “gold-disk” software. A few reasons for this include continued enhancements in data center security, and the fact that updates to SaaS applications can be automated and immediate, with built-in assurance that all users are operating with the most up-to-date versions.

This can be a tremendous time and budget saving aspect of SaaS for bootstrap and growing businesses alike. Furthermore, for companies operating in heavily-regulated or litigation-prone industries such as ARM, most SaaS services incorporate baseline compliance factors (such as data privacy, audit trails and user authentication) as a part of doing business.

In disaster recovery situations, having a secure, off-site data repository for critical documents and information has the additional benefit of being secured from damage, should the physical office become destroyed.

Scalability & Predictable Costs
Predictable total cost of ownership (TCO) and return on investment (ROI) are also two critical components that make SaaS a no-brainer for small to mid-sized companies.

To start, pricing models for SaaS typically have low points of entry and only increase as a company increases its use of the SaaS application. After signing on, SaaS offers better cost management, because there is no need to schedule an onsite update of users’ computers each time there is a security patch or other software update. With SaaS applications, edits to user profiles and upgrades to the applications are all completed automatically and remotely as a part of the service. This alone can mean a reduction in IT consulting expenses and can free up internal IT teams to concentrate on addressing other strategic needs.

In addition, the true TCO and ROI benefits shine through with the simple fact that hard-costs of application server equipment and data center infrastructure are managed directly by the SaaS provider and not at risk if disaster strikes the place-of-business.

In short, there is little risk in testing the SaaS waters and managing deployments as well as the associated costs in a very scalable manner. Even though the story of SaaS is in its early chapters, small and mid-sized companies across a wide variety of industries are realizing that using the technology – particularly for the purposes of disaster planning, recovery and business continuity – is decidedly in their best interest.

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OnJuly 16, 2010, posted in: Recent Articles by

Is Your Legal House in Order?

Supreme Court eDiscovery Ruling Impacts Data Management Strategies for Businesses — from Fortune 500s to Mom-and-Pops

Michael P. Binko, APR CEO and President, kloudtrack®

In December of 2006, a few very critical changes to the Federal Rules of Civil Procedure (FRCP) were turned into law when the Supreme Court ruled that the collection-of and availability-to electronically stored information (ESI) must be made available to litigants in civil court proceedings.

At that moment, the landscape for future litigation/arbitration and the manner in which businesses of all sizes handle data archives changed significantly.

The amendments to the FRCP, which are often collectively referred to as the eDiscovery Ruling, establish best-practices and processes related to ESI and point to the significance of ESI in the discovery process of civil proceedings. The eDiscovery Ruling goes on to identify various ways that information and archived data must be made available to counsels during discovery periods and emphasizes how technologies can play a critical role in determining adherence to the rulings or legal liability.

Broad Impact Across Industry Sectors
The eDiscovery Ruling has impact across all business sectors, however, is particularly important for industries that are prone to litigation, consumer watch-dog groups and/or regulatory scrutiny.

Recent market research, such as the annual Socha-Gelbmann Electronic Discovery Survey, show that more than half of CIOs and information technology (IT) managers at most companies, do not even realize they and their company-employers could now be found guilty of “virtual shredding” simply as a by-product of the way they back-up or store information.

No longer can an IT team simply re-use or record-over archived data on a regular basis. Instead, a formally identified regimen of business rules, processes, workflow and document management is now suggested for all companies. Information (documents, e-mails, communications, etc.) now must be archived for a reasonable period of time and accessible to counsels on both sides of the table during discovery stages of litigation.

New Sheriff in Town
While it is clear that the eDiscovery Ruling opens the door for adverse impact on companies that might be sued or involved in legal situations. The good news is that the Supreme Court has also given fairly straight-forward guidelines as to how businesses can protect themselves and become less at-risk by “policing” their own database technologies, workflow/business process management techniques and various IT archiving strategies.

While the eDiscovery Ruling and the resulting tasks for CEOs/CIOs and IT teams may seem like a grim cloud of Big Brother scrutiny, the good news is that technology solutions such as Software- as-a-Services (SaaS) offer eDiscovery support at affordable costs and with significantly more flexibility than traditional enterprise software – particularly for small-to-medium enterprises (SMEs).

Obviously, Fortune 500 behemoths are able to prepare and defend against these concerns with their large IT budgets and armies of IT staffers. In addition, the eDiscovery rulings have little impact on companies that have already given ample consideration to risk mitigation from a legal perspective as these businesses likely already have technology road-maps and best-practice strategies in place.

Companies finding themselves on the outside-looking-in can quickly catch up; however, great care should be taken in planning and implementation. The devil truly is in the details and challenges will continue to be squarely placed on SMEs to plan and police properly.

Cost is Not the Issue — Team Approach is Critical
Given new technology platforms such as SaaS, ASP and outsourced solution services, IT costs are no longer the critical factor in enterprise process management and should not be a limiting factor for eDiscovery compliance. Instead, the fundamental aspect of preparation, planning and implementation for eDiscovery, just as with most other business challenges, is teamwork.
Executive, Legal, Operations, IT and possibly even Board members all need to be active in mapping out the strategies and ensuring proper rollout of best-practices. In fact, many companies who begin to look at their operations for eDiscovery find that their IT and other teams also quickly realize that many areas of their business would experience significant productivity gains through better data management, workflow and business process management.
So, while the effort to address eDiscovery is not minimal, the task affords an opportunity to take a step back and look at your business from a broader perspective.

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OnJuly 16, 2010, posted in: Recent Articles by

Financial Services: Case 4

THE POWER OF kloudtrack®

When the home office of Jefferson Pilot was investigating document management systems, they needed a centralized system that was secure, NASD/SEC compliant, failsafe, accessible through many satellite offices, and it had to be customized. kloudtrack® met all of these objectives. Today, many of Jefferson Pilot’s Offices of Supervisory Jurisdiction – from Connecticut to California – are enjoying greater productivity, more efficient communication, and a dramatic reduction in the number of paper files.

“It’s saved Herculean amounts of time.”

Mike MacDonald is an independent owner of Mike MacDonald Financial Management in California, and has enjoyed the convenience of kloudtrack® especially during home office audits or inquiries. Now, when the OSJ needs to review or investigate, they can log in to his documents through kloudtrack® and access what they need. “They can audit me without bothering me. They can get what they need and they don’t have to waste my time.”

SAVES SPACE

Over the past few months, Mike has reviewed all his hard copy documents, identified files he needs to keep for NASD and he has scanned and stored these items in kloudtrack®. He now has all relevant documents dated back to 1979 securely stored for easy retrieval. This represents considerable savings.

“I rent less space now, because I don’t have filing cabinets.”

A SERVICE PROVIDER YOU CAN COUNT ON

Implementing new document management technology represents a change in the way you do business, and kloudtrack® understands that the initial launch phase is a critical time. kloudtrack® representatives help you get your files uploaded into the system, determine how you will categorize your data so it can be efficiently retrieved, and then work with you and your staff to get you acclimated to the system within a matter of weeks, not months. Throughout the process, it’s important to have a good relationship with your service provider. For Mike, working with the kloudtrack® staff has been “a breath of fresh air – a great resource.”

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OnJuly 5, 2010, posted in: Case Studies by

Financial Services: Case 3

THE POWER OF kloudtrack®

When Professional Investors Exchange was investigating document management systems, they needed a centralized system that was secure, NASD/SEC compliant, failsafe, accessible through many satellite offices, and it had to be customized. kloudtrack® met all of these objectives. Today, their geographically dispersed branch offices are enjoying greater productivity, more efficient communication, and a dramatic reduction in the number of paper files.

SAVES SPACE

“One big advantage is that I don’t have to create hard copy files and store them,” says Ruth DeMoura of PIE. Now, Ruth scans in documents and uploads them to kloudtrack® once and they’re permanently and securely stored. Everything is date stamped, so there’s a record of when something was scanned.

IMPROVED COMMUNICATION WITH REMOTE OFFICES

With satellite offices all over the country, the benefit of kloudtrack®  is that everyone can be accessing and looking at the same document at the same time. Now, when a rep calls and asks a question, everyone can be looking at the document. “It’s beyond words,” says Ruth.

“I DON’T NEED A FILER, I HAVE kloudtrack®

In an office where hundreds of documents must be tracked and stored daily, Ruth used to employ a full time office assistant to do the work of copying and filing. With kloudtrack® this position has been eliminated with the added benefit of quality control; now Ruth maintains control over how records are indexed and stored and is not at the mercy of “temp typos.” kloudtrack® has improved her workflow. “It has eliminated hard copies but [in the process] it has also created more time to do more work for me.”

A SERVICE PROVIDER YOU CAN COUNT ON

Implementing new document management technology represents a change in the way you do business, and kloudtrack®understands that the initial launch phase is a critical time. kloudtrack® representatives help you get your files uploaded into the system, determine how you will categorize your data so it can be efficiently retrieved, and then work with you and your staff to get you acclimated to the system within a matter of weeks, not months. At first, Ruth wasn’t sure what to expect. “Now, it’s wonderful.”

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OnJuly 5, 2010, posted in: Case Studies by

Financial Services: Case 2

The Power of kloudtrack®When the home office of Jefferson Pilot was investigating document management systems, they needed a centralized system that was secure, NASD/SEC compliant, failsafe, accessible through many satellite offices, and it had to be customized. kloudtrack® met all of these objectives. Today, many of Jefferson Pilot’s Offices of Supervisory Jurisdiction – from Connecticut to California – are enjoying greater productivity, more efficient communication, and a dramatic reduction in the number of paper files.

“Sooner or later, [you're] tired of buying filing cabinets.” -Pat Watka, Tristate

IMPROVED COMMUNICATION WITH REMOTE OFFICES

Pat Watka at Tristate has been working on kloudtrack® for several years, inputting hundreds of thousands of pages. “One thing that is very convenient is that the home office can go in and check kloudtrack® before they call me.” In the past, this process would involve a phone call, then a search for the hard copy document in a filing cabinet, then copying and faxing the document to the home office. With the time stamp feature, you can tell exactly when a document was scanned and sent.

“It’s not uncommon when you send things in the mail, that they don’t get where they’re supposed to.”

If a rep calls looking for a Change of Broker Dealer form, Pat can quickly find the file in kloudtrack® and then fax all or part of the document to the rep using Winfax without ever having to leave her desk.

A SERVICE PROVIDER YOU CAN COUNT ON

Implementing new document management technology represents a change in the way you do business, and kloudtrack® understands that the initial launch phase is a critical time. “It’s a three-step process, but once it’s in, it’s worth it,” said Pat. kloudtrack® representatives help you get your files uploaded into the system, determine how you will categorize your data so it can be efficiently retrieved, and then work with you and your staff to get you acclimated to the system within a matter of weeks, not months. Pat appreciates how easy it has been to work with the kloudtrack® team in solving problems and answering questions. “[They've] always been really good at getting back to me.

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OnJuly 5, 2010, posted in: Case Studies by

Financial Services: Case 1

Challenges

The confidential nature of patient billing records means our client has to be especially cognizant of privacy regulations, and this has been difficult with their process of handling multiple copies of paper files across multiple locations.

In addition, to efficiently coordinate the management of the accounts receivable function, they needed a streamlined process for securing paper files (i.e. correspondence to and from insurance companies, daily deposit receipts, daily remits, Explanation of Benefits statements (EOBs), patient registration forms, and copies of insurance cards and drivers licenses), and providing access to these files across a geographically dispersed region.

 kloudtrack® SOLUTION

Rather than copying and mailing patient documents to our client, the hospitals scan and upload them to kloudtrack®. This greatly minimizes the possibility for lost paperwork and the possibility for unauthorized personnel to view private patient information (because fewer people are handling the documents), and it speeds the process of collection because time is not lost on mailing, copying and distributing documents. The administrators of each hospital also have access to the documents to help resolve issues almost instantly.

RESULTS

Our client has found kloudtrack® to be extremely effective in managing their own client relationships, and the hospitals are thrilled with the added benefit of secure file storage.

We are also working with this client to develop a sales channel model, as they are using kloudtrack® as a potential revenue stream; offering records storage service as a reseller to hospitals and hospital purchasing groups.

All of which results in COST & TIME SAVINGS and CLIENT SATISFACTION.

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OnJuly 5, 2010, posted in: Case Studies by

kloudtrack® Announces Version 6.0 of SaaS|Cloud Technology and New kloudcapture™ Module

ROCKVILLE, MD and ANNAPOLIS, MD – March 23, 2010 – kloudtrack®
a leading provider of software-as-a-service and cloud-computing (SaaS|Cloud)
technologies, today announced general availability of Version 6.0 of the company’s
 kloudtrack®technology platform.

The company’s flagship product offering kloudtrack integrates multiple SaaS
application “modules,” delivered via a cloud computing architecture, that are designed
to address the business process, data management, compliance and risk mitigation
needs of businesses particularly in heavily-regulated and risk-sensitive industries.
These industry sectors include Financial Services (securities, banking/insurance, capital
markets), Government (federal, state, local/municipal), Healthcare/Medical/Pharma and
others.

Beyond simple productivity, data management and compliance, the enhanced kloudtrack® Version 6.0 also incorporates enhancements for business process management (BPM), workflow, detailed dash-boarding/reporting, integration with legacy data systems and sophisticated archive/retrieval functions.

As a key component of the Version 6.0 launch, kloudtrack® is also announcing general availability of its newest application module – kloudcapture™.

kloudcapture incorporates the industry-driving LEADTOOLS platform from LEAD
Technologies Inc. related to document imaging, high volume scanning, barcoding,
redaction and rich optical character recognition (OCR). kloudtrack is one of the first companies
to bring LEADTOOLS capabilities to the SaaS|Cloud arena.

This utilization of the LEADTOOLS platform allows kloudtrack® to become a preferred provider for
SaaS|Cloud-based data management and workflow situations that involve large amounts of data while also interacting with legacy enterprise data systems such as IBM, SAP, Oracle, Computer Associates, HP, Microsoft, Siebel, Sybase, SAS and many others. The resulting output of kloudcapture becomes sets of Dynamically Routed™ data that can initiate unlimited flows of work bridging legacy data systems to the cloud.

“As one of the original SaaS providers in compliance-centric sectors we are fortunate
to have customer relationships that are several years mature,” stated Michael P. Binko,
president and CEO of kloudtrack®. “Enhancements to Version 6.0 were
driven directly by customer feedback across all three of our primary industry sectors –
Financial Services, Healthcare/Medical/Pharma and Government.”

In fact, the LEADTOOLS integration and kloudcapture module were developed in
response to a county government customer in Florida. The CIO and IT team were
looking for a way to extend their existing IBM®-Informix® platform into the cloud for more affordable and transparent data management and workflow.

With a significant investment already at work in the IBM-Informix technology, the county needed to be sensitive to depreciation schedules and other existing systems that could not necessarily “turn on a dime.” With kloudtrack® kloudfile, kloudflow and kloudcapture the county was able to keep good IT assets in place while extending the data into new directions of compliance, transparency, audit-driven workflow and staff productivity using kloudtrack.

“The result for the Florida County is a hybrid traditional enterprise and SaaS|Cloud data
system that has allowed the county to pursue new directions with their data at a fraction of historical costs. This new level of return on investment (ROI) has been a critical factor in our success in extending old-guard data systems into the Cloud,” continued Binko.

About LEAD Technologies
Since 1990, LEAD Technologies, Inc. has been a global leader in the imaging developer
toolkit market, providing programmers with feature-rich tools to “image-enable” their
software applications. LEAD Technologies pioneered the fastest software-only image
compression and continues to lead the field in advancing new imaging technologies and
offering those technologies to programmers worldwide.

About kloudtrack®
 kloudtrack® is a technology and solution services company that offers
simple, yet powerful and affordable, hosted Software-as-a-Service and Cloud (SaaS|
Cloud) computing governance, risk management and compliance (GRC) technologies.
 kloudtrack® is one of the first technology and solution providers to address specific international, federal, state and industry-imposed regulatory compliance standards in SaaS|Cloud environments across multiple vertical industry sectors. This understanding and integration of GRC factors truly sets kloudtrack technologies, solutions and intellectual property apart in the market.

 kloudtrack® is a Chesapeake Innovation Center (CIC) portfolio-company and was recently
selected by Microsoft® Corporation for its Startup Accelerator Program – an initiative
that highlights companies developing unique and innovative technologies on Microsoft
platforms.

For more information about kloudtrack® visit www.kloudtrack.com or for detailed kloudtrack® and Solution Services pricing information, contact Jan Levine via telephone at (240) 499-3832 or via e-mail to jlevine@kloudtrack.com or sales@kloudtrack.com.

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OnMarch 23, 2010, posted in: Press Releases by

kloudtrack® Announced as Finalist for CRTC Tech Awards

ANNAPOLIS, MD (February 22, 2010) – - - kloudtrack® www.kloudtrack.com a Chesapeake Innovation Center (CIC) portfolio company, is a CRTC
Innovator Award finalist for 2010. The winners will be announced on March 25 at the
Chesapeake Regional Tech council’s TechAwards event (www.chesapeaketech.org/
techawards).

“It is an honor to be recognized as a finalist for this prestigious regional award program
and to be considered among the top innovators for 2010,” said Michael Binko, president
and CEO of kloudtrack®

The new kloudtrack® TrackHealth™ platform was recently created unveiled in response to the
U.S. health care industry’s effort to switch toenhance electronic health records (EHRs)
with better compliance and transparency capabilities. These enhanced Ccompliance,
regulatory and risk factors emerging within the healthcare/medical community are
similar to requirements for the industries upon which kloudtrack® was already focused –
including Financial Services and Government. TrackHealth is a specialized version
of the company’s kloudtrack® SaaS|Cloud computing platform that allows medical
stakeholders to more actively share data, monitor critical decisions and manage electronic
health records EHRs at all stages of a patient’s care.

TrackHealth achieved Preliminary ARRA 2011 certification by the Certification
Commission for Health Information Technology in December 2009. kloudtrack® is was one of
the first four companies to receive Preliminary ARRA 2011 certification.

kloudtrack® is a fine example of the energetic innovators
associated with the CIC,” said Sarah Djamshidi, CIC Executive Director. “I am proud of
their continued growth and I will be at the TechAwards event to cheer them on.”

About the Chesapeake Innovation Center
The Chesapeake Innovation Center (CIC), www.cic-tech.org, is America’s first business
accelerator for government, homeland, national, and cyber security initiatives. The CIC
mission is:

  • To scout technology innovations and solutions (on a national scale) in the areas of national, homeland and cyber security that can bridge the newly identified capability gaps for our Government, Homeland Security and Intelligence Community partners. And
  • To accelerate the growth of small businesses and provide hands-on assistance to regional entrepreneurs to guide them towards specific capabilities/solutions that match our partner community, thus bringing technology innovations to the government market.

CIC has scouted, screened, vetted and presented more than 150 technology companies
from across the nation for the CIC partners. In addition, CIC has provided assistance
to more than 36 small businesses to date. CIC services include access to potential
customers, partners, government agencies and system integrators, hands-on coaching
and assistance from experts, market strategies, fundraising and other milestone
oriented services to help emerging technology companies succeed in the market place.

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OnFebruary 28, 2010, posted in: Press Releases by